Online Training - Supporting you with our trusted expertise
Our online training has been designed with our clients' different needs and operating environments in mind. Courses on Situational Awareness and Getting to Grips with Difficult Customer Situations, are ready to go off the shelf now, or for a more targeted learning experience there are branded and fully tailored options available.
Cost efficient training, delivering real life and workplace skills - ideal for organisations with a large workforce and those with staff around the country.
Group Discounts
For all clients
All of our workplace clients enjoy considerable bulk discounting off the individual course price. Contact us now to understand what that looks like for your organisation.
We aim to be super easy to work with to deliver quality training outcomes that work within budget constraints
Off The Shelf
Ready to Go - Right Now
If you need training delivered fast then our off the shelf courses are good to go right now and can be delivered to your workforce within a couple of days.
Once we understand how many people you need trained - we apply a group discount and provide you with your unique course coupon. Your staff then sign up and do the course, get their certificate - Done !
Branded
Off the Shelf Course - with your branding added
+ Additional Free - Refresher course for year two
Branded courses feel more like your course, your brand. This provides a better uptake for students, it feels more real for them.
With this option we take the off the shelf course and apply some simple edits that you help co design. You're branding, logo and colour palette on the course introduction, title slides and course certificate.
Your key safety & security message in the introduction as text or audio.
Design and build of the branded option is an additional fixed cost of $2700 + gst (T&C’s apply)
Plus you still get the benefit of great bulk discounting on the course cost delivered to you workforce.
Fully Tailored
Everything in the Branded option plus
Three co designed video or animated scenarios, created unique to your operating environment.
Video or audio introduction and close out featuring your staff, your location.
Video or audio inclusion of your key safety messages from your executive or health & safety messages.
Customisation of the quiz and survey questions .
Design & build of the fully tailored option is an additional fixed cost of $7500 + gst - you now have your own standalone safety & security course for the life of contract (T&C’s apply).
You still get the benefit of group discounting on the course cost delivered to you workforce.
Our Online Courses
Keen to have a look - contact us for a free access coupon to an online course
Below is a summary list of our online course. Clicking on the learn more link will take you the course in greater detail including course outcomes and a summary of the chapters and lessons
Remember to speak to us about client group discounts.
Getting to Grips with Difficult Customers
Summary: Our online course on situational awareness and de-escalation using the QRisk CLAW framework - Ideal for all organisations dealing with aggro & abusive customer situations
Price $189 per person
Group Discount: Absolutely - Lets discuss the opportunity to get amazing group discounts
Length: 73 minutes. 6 Chapters of short lesson modules
Getting to Grips with Difficult Customers - Including home visits
Summary: Everything in the above course plus chapters on how to stay safe when visiting clients and customers in their homes
Price $199 per person
Group Discount: Absolutely - lets discuss the opportunity to get amazing group discounts
Length: 96 minutes 7 Chapters of short lesson modules
Situational Awareness -a life skill for everyone
Summary: A life skills course for everyone. The greatest skill people can acquire for their personal safety and security. Nothing is more important
Price: $179 per person
Group Discount: Absolutely - Lets discuss the opportunity to get amazing group discounts
Length: 46 minutes - 6 chapters of short modules lessons
QRisk Combo
Upsize the delivery
Training | Consultancy | Products
You are not simply limited to this training option. Combo up our QRisk services & products to get the meaningful change you are needing.
Mixing onsite delivery with an online refresher training program is a great way to keep the lesson learnt front of mind.
While all our training services & tools are good to go as they are, if you want to really build resilience in that safety and security culture then tailoring the delivery to your environment and mixing in consultancy and products is a great way to achieve that.
It really is like having your own security consultant and trainer in house without all the associated costs.
Stay safe - Follow our journey.
Online - Client Case Study
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The client is in the health sector and were experiencing a growth in abusive customer situations in their offices and clinics
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They had a large workforce spread nationally and were also in a company expansion phase. They wanted a training program they could roll out to all their staff and they wanted it tailored to their unique environment and showcasing the actual situations their staff were dealing with.
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The clients had an opportunity to view the “off the shelf” course and loved the content and relaxed delivery style - to make it more their own they went for the fully tailored option. They even had their staff do the character voice overs in the scenario’s. This really helped make the course their own. The course started to rollout nationally with great uptake on an unlimited access model.
Why QRisk Training
Credibility | Experience | Trust
We believe that keeping safe doesn’t need to be complicated or alarming, so we designed our training, our good drills program and our products to be intuitive, hands on, and with a sense of playfulness.
Our training is designed to create meaningful change - and to make your people safer when they are having to deal with confrontational situations.
Our experience and client credibility in training delivery, will help answer the why QRisk Training.
QRisk Training - Client Feedback
“Fantastic! A brilliant opportunity to highlight key areas where I can make adjustment. I think this was a really good both professionally and personally”
Caroline - Private Insurer, Auckland - Situational awareness & aggressive customer training
“The content is brilliant, The feedback we had from our team was phenomenal , They appreciated immensely that we invested in this training. I strongly recommend it. ”
Amy - Nationwide Retailer, Auckland - Situational awareness & corporate self defence
“A great job, you created a space where sharing felt comfortable and the training is in my opinion, valuable to everyone -.”
David - Fund Manager , Sydney - Situational awareness & aggressive customer training
More than an obligation, its an opportunity
We know the incidents are real and increasing with frequency. Organisations have the legal responsibility to provide training but we see it more as an opportunity to provide real life skills. Contact us today and lets talk about our unique layered approach to building safety and security resilience…. that “sticks”
Read our QRisk Training Insights
Contact us.
Phone: +64 21 2010871
PO Box 301779, Albany 0752
Auckland, New Zealand